FAQs
Frequently Asked Questions
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How do I book?
All booking are done by pre booking online through the website. We don’t do walk-ins
Can I make a private booking
Yes. Private booking is £110 for 50 mins for up to 8 people. Find a session that has 8 free seats and request the booking by emailing us at sauna@otherfold.com
When should I arrive?
Arrive 5-10 minutes early for your booking to allow time for a brief orientation, so we can check you’ve signed a waiver, and to change if needed (we recommend arriving in swimwear or a dryrobe to maximize sauna time).
No one wants to miss sauna time!
Unfortunately, late arrivals cannot be accommodated with extended sessions due to subsequent bookings.
What should I bring?
Two towels (one small one to sit on and one to dry off with)
A pair of slip on shoes to wear outside the sauna and for the outdoor shower.
Swimwear. And you’re more than welcome to wear a T-shirt and shorts. Whatever makes you feel comfortable.
A full water bottle (not plastic or metal if taking in sauna) We also have water on site.
The sauna changing area is communal, so it is best to arrive sauna ready, with your swimwear already on. Having loose cosy clothing and or a Dryrobe helps you to get dressed after your sauna session.
Showering Before:
Please shower before arriving. All lotions, perfumes, fake-tan, hair products and make-up removed before starting your sauna session.
If you have dyed your hair less than one week before the session please don't use the sauna. This prevents transfer of dye onto the sauna surfaces and contaminating plunge bath water.
What is your cancellation policy?
We can only offer refunds if 48-hours notice has been given. If you do not turn up to your session, you will not be refunded.
If you need to cancel your booking please email sauna@otherfold.com as soon as possible or cancel via your booking email.
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Where is the sauna located?
After a successful several months at Boston Manor Park near Brentford - opening West London’s first Wild Sauna - we’re on a break before we start the next chapter for Other Fold. Please join our newsletter and or follow us on Instagram to keep updated on any latest news.
Do you have a plunge?
Yes, we have a plunge bath and outdoor shower. Please always shower before sauna and plunge. All lotions, perfumes, fake-tan, hair products and make-up removed before starting your sauna session.
We are not like other saunas where you are jumping into the sea or a lake. We are more like a spa setting. Please help us to keep our plunge bath water clean, safe and beautiful.
Do you have changing facilities?
n/a
Do you have toilets?
n/a
Is there parking?
n/a
Do you have any storage for valuables?
We have several storage boxes. Although we suggest you leave valuables at home and that you remove jewellery if possible before entering the sauna as some metals can get very hot.
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Can I bring alcohol?
We have a no alcohol policy and reserve the right to refuse entry (without a refund) if anyone seems intoxicated.
Please do not drink alcohol or consume drugs before coming to your sauna session, you will not be offered a refund.
Can I bring children?
We are only offering sessions to those over the age of 18.
Where Abouts
where ae are
After a successful several months at Boston Manor Park near Brentford - opening West London’s first Wild Sauna - we’re on a break before we start the next chapter for Other Fold.
Please join our newsletter and or follow us on Instagram to keep updated on any latest news.