This privacy policy explains how Other Fold Sauna Co. will process the data relating to you that you provide to us, or that we may collect, when you visit our website at www.otherfold.com

We are committed to protecting the personal data that we obtain. The privacy and confidentiality of our clients and visitors to our Website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws.

Our Website may contain hyperlinks to third party websites. These third party websites operate independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our Website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would advise that you review their respective privacy policies.

How do we collect your data?

• Contact Form – When you complete a contact form, we collect your name, email address, telephone number and any further information you choose to provide in your message

• Telephone Data – We will only collect personal information that you consent to provide to us in order to deliver a service.

• Email Data that you provide – When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

• Face to Face Contact – If you provided your contact details to us face to face, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

• Cookies & Analytics – Our Website does not use cookies. Our Website uses website analytics, including Google Analytics, to evaluate and improve our Website, personalise your experience and to offer the best, most accessible service possible to all of our customers.

To find out more about Google Analytics and to learn how to opt out, please visit:

How Google uses information from sites or apps that use their services

or

https://tools.google.com/dlpage/gaoptout/.

When you visit our Website, these analytics service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:

• number of visitors to our Website

• pages visited while at the Website and time spent per page

• page interaction information, such as scrolling, clicks and browsing methods

• websites where visitors have come from and where they go afterwards

• page response times and any download errors

• date and time of the visit

• other technical information relating to end user device, such as IP address, access status/HTTP status code, your operating system and interface or browser plug-in

We process this information to understand how visitors use our Website and to compile statistical reports regarding that activity.

This processing is crucial to the running of our business and we therefore undertake such monitoring in the pursuit of our legitimate interests in improving our Website to provide a better service and source of information to visitors. This information is not used to develop a personal profile of you.

Existing customers

If you are already a customer of Other Fold Sauna Co, we will hold your data under the legal basis of legitimate interest and may send you marketing materials, unless you withdraw consent. Please write to us at sauna@otherfold.com to opt out.

Marketing

Where we provide you with information about our services or offers (via our newsletters and SMS campaigns), or if we contact you for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.

If you have asked to be added to our mailing list, we will provide your details to a third party company that helps us to produce and manage our newsletters. We provide these communications on the basis that you have asked to receive these.

If you change your mind, you may opt-out at any time via the unsubscribe feature that appears in our emails, SMS or by contacting us directly at sauna@otherfold.com

Your rights in relation to the personal data that we process

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:

• to ask for a copy of data we are processing about you and have inaccuracies corrected;

• to ask us to restrict, stop processing, or to delete your personal data;

• to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and

• to make a complaint to a data protection regulator. You may contact them at: https://ico.org.uk/concerns/.

To make a request in relation to any of the aforementioned rights, please contact us at sauna@otherfold.com.

Changes to all above Policies.

These policies may be updated from time to time. We will notify you of any changes to our privacy policy by posting the new policy here on our Website. You are advised to consult this privacy policy webpage regularly for any changes.

Contact:

Questions, comments and requests in relation to these policies are welcome and should be addressed to sauna@otherfold.com or the Contact form.